Cyber harm
affects Cybercitizens through monetary losses, reputational damage, emotional
distress, lost jobs, higher product cost and lost business opportunities. In an
era of increased digitization most Cybercitizens accept or tolerate these
losses as part and parcel of the use of Internet as the benefits far outweigh
the risks. In many cases Cybercitizens
are unaware of the risk until they fall victim to cyber crooks.
Monetary
losses
Cyber crooks
use a wide variety of con tricks to steal money from cybercitizen through email
scams, frauds and identity theft. Reports estimate that the average loss to an
individual is around 500 us $. A part of these losses may be compensated by
credit card companies or financial institutions which absorbs them as the cost
of doing business.
Reputational
damage
Professionals
are most affected by online comments made by customers, foes or even
competitors on their professional capabilities. These turn away prospective customers,
dilute eminence and result in lost income. Most of the reputational websites
lack methods to verify the trueness of online comments as the identity of the
person who made the comment is not known.
Emotional
distress
The pain of
falling victim to scamsters, trolls, cyber bullies, pedophiles and other
nasties online who indulge in personal attacks as well as of ex partners and
friends posting private pictures online cannot be easily quantified. At the
very least, vulnerable individuals and children have to spend for medical aid.
Lost jobs
Corporate
espionage results in the loss of intellectual property and business
confidential information which leads to increased competition from foreign
manufacturing firms. Such competition reduces the profitability of businesses
resulting in job cuts which forces individuals into unemployment or lower
paying jobs. Estimates suggest that for each billion of lost revenue around
5000 jobs are made redundant.
Higher
product cost
Purchasing goods
online normally saves money and time. A lack of trust in making payments online
restricts the use of the Internet for ecommerce. The only alternative is to
make purchases from stores at a higher rate
Lost business
The entry
barrier to a small business is typically know how and relationships not
capital. If a competitor is able to hack customer lists, buying and selling
rates as well as manufacturing and assembly plans, a competitive business could
easily be set up.
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